Drivers Primera USB Devices

This page offers six solutions to fix the USB device not recognized issue in Windows 10/8/7/XP. If you get this error message 'The last USB device you connected to this computer malfunctioned, Windows does not recognize it' or you cannot open your device, accessing data, read this article to fix this issue without data loss.

The information in the accompanying screen tells me that 1) it is a input device, 2) it is an external port, 3) it does not support multiple USB versions, 4) it is a USB 1.0 device, and 5) this is. Drivers Usb free download - Drivers For Free, CopyTrans Drivers Installer, Adaptec ASPI Drivers, and many more programs.

6 Fixes USB Device Malfunctioned and Not Recognized

When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Common USB Device errors are ‘ usb port not working ‘, ‘device descriptor request failed error’ or ‘bugcodeusbdriver’ issues.

This page unveils six solutions to fix the 'USB device malfunctioned and is not recognized' issue. If you are having this USB device error, don't worry. Pick up any method below to make your USB recognizable and work again.

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Unplug ComputerShut down computer > Unplug the power cable > Replug and restart the computer a few minutes later...Full steps
Fix 2. Change USB Cable/PortCheck the available USB cables and ports one by one > If USB cable or ports itself is damaged, change it ...Full steps
Fix 3. Update Device DriverOpen Disk Management > Expand 'Universal Serial Bus Controllers' > Right-click 'Generic USB Hub'...Full steps
Fix 4. Fix Root HubOpen Device Manager > Expand Universal Serial Bus Controllers > Right-click USB Root Hub...Full steps
Fore More FixesChange USB settings and reinstall USB driver to make USB recognized (in Fix 5 and 6)...Full steps

'USB device not recognized' is an error that usually occurs to the Windows computer when you plug in a USB device. Here, the USB device mentioned by Windows is a general concept, not limited to a USB hard drive or flash drive, but other devices using a USB port for connection, including a USB mouse, keyboard, Android phone, camera, printer, etc. When Windows generates such an error, the USB will not show up on your computer. As a result, you can't open your device or access your data. In different situations, the error is followed by different messages.

'The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.'

'One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.'

The USB device malfunctioned and not recognized error has frustrated a large number of users. If you are one of the victims, here are some fixes you can try to resolve the issue and make your device detected.

How to Fix USB Device Not Recognized in Windows 10/8/7/XP/Vista

If your device is not recognized at the moment, you can try the below six solutions to make it show up again. You don't have to try every method, but we strongly recommend you follow the sequence, which our experts have tried many times.

Fix 1. Unplug your computer to fix the USB device malfunctioned

It sounds like a piece of cake thing to do, but it works! For most of not recognizing USB gadgets, there is typically nothing wrong. A computer restart could solve it. This way is meant to reboot the motherboard, which has all of the computer hardware connected to, including the USB ports. Rebooting the motherboard usually helps solve the temporary insufficient power supply for outside devices.

Step 1. Cut your computer power at its source, which is unplugging your computer from the wall outlet.

Step 2. Leave the computer alone for a few minutes, and then replug it in the wall outlet for a restart.

Step 3. Now check if the computer is able to detect the USB device and assign a drive letter to it.

If this fix failed, don't panic, the next methods are also doable.

Fix 2. Change the USB cable or USB port to Fix USB device not recognized

Is the computer's USB port working properly? You need to check the available USB ports one by one to see whether it is a computer hardware problem or a problem with the device itself. If changing to another port solves the problem, then there is something wrong with the previous port. You can give up that broken port, or send your computer for repair.

Fix 3. Update/Rollback a device driver if the USB device not recognized

Device Manager operation is another widely suggested way to troubleshoot a non-recognizable USB device on Youtube and IT forums. Does this method apply to your situation? Go on to have a check.

Step 1. Type device manager in the search box to open Device Manager.

Or you can press Windows + R keys simultaneously to bring up the Run box, then type devmgmt.msc, and hit Enter.

Step 2. Expand 'Universal Serial Bus Controllers' and you will see the item called 'Generic USB Hub'. Righ-click on the first Generic USB Hub and choose Properties.

Step 3. Now, navigate to the 'Driver' tab, choose 'Update Driver...'.

Step 4. When asked how do you want to search for driver software, there are two options.

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1. Search automatically for updated driver software

This way is an automatic update by Windows. When it finished, all you need to do is to disconnect the USB device, restart the computer and reconnect it again. Windows will install the latest driver for you.

2. Browse my computer for driver software

When you choose this option, you need to continue with the other pop up 'let me pick from a list of device drivers on my computer.'

From the list, select Generic USB hub, which normally the only choice. Click 'Next' and then Windows will install the driver for you.

Tip
If updating the driver doesn't help solve the USB device problem, don't suspend though, try to update each Generic USB Hub until updated them all for once.

In the same path to update the driver, you can also try to roll back to the previous driver before the error occurs. Instead of selecting 'Update Driver' in the 'Driver' tab, choose 'Roll Back Driver' this time.

The changes made on the computer power and the device driver should take effect, and your USB device will no longer report issues. Otherwise, try the rest three methods one by one.

Fix 4. Fix USB Root Hub to Fix USB drive not recognized

The USB root hub is the software driver that lets you connect multiple USB peripherals to your computer. Most computers have multiple root hubs so you can share the data bus across multiple devices. So if the computer cannot recognize your USB drive, you can try to fix the USB root hub.

Step 1. Open Device Manager. Find the Universal Serial Bus controllers option and single click it to expand.

Step 2. Find the USB Root Hub option in this category. Right-click it and choose Properties.

Step 3. Go to the Power Management tab and uncheck the 'Allow the computer to turn off this device to save power' option. Then click OK to save your change.

Fix 5. Change the USB Selective Suspend Settings

Another possible reason why your USB got malfunctioned is the hub driver suspends the USB automatically. In this case, change the USB selective suspend settings could help.

Step 1. Right-click on the Windows icon and click Power Options.

Step 2. In the Choose or customize a power plan windows, click Change plan setting

Step 3. In the Edit Plan Settings window, click Change advanced power settings.

Step 4. In the Power Options window, find and expand USB settings, expand USB selective suspend settings and Disable both On battery and Plugged in settings.

Drivers Primera USB Devices

Step 5. Then Click Apply and OK to save the settings.

Fix 6. Uninstall USB device driver to make USB recognized

Being different from the options of updating or degrading the driver version, uninstalling the driver could result in a total disability of all the USB ports. So take care of this last-try method.

Step 1. Open Device Manager (Right Click on Windows Logo and Click Device Manager).

Step 2. Now find and expand Universal Serial Bus controllers. Now right-click on USB drivers and click Uninstall. Do for all USB drivers one by one.

Step 3. Now, restart your PC. The USB drivers are automatically re-install and solve the corrupted USB devices problem.

Further Troubleshooting: Data Recovery

Those six ways we mentioned above are all the possible ways said to be helpful to fix the 'USB device malfunctioned and not recognized' error.

If one of the fixes worked, you should be able to access your USB and use the saved data again.

What if you opened the USB drive but find something missing? You need third-party software to retrieve your data. Here, EaseUS disk data recovery can help even when your USB device is listed in disk management but not showing up on your computer. The program works well in Windows 10/8/7/XP and other previous versions.

Step 1. Run USB data recovery software.

Connect the USB flash drive to your computer and launch EaseUS USB data recovery software on your PC. Select your USB drive which marks as a removable disk, and click 'Scan' to start finding your lost files.

Step 2. Scan all lost files from USB.

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EaseUS Data Recovery Wizard will thoroughly scan your USB flash drive and find all your lost data on it. After the scanning process, use the Filter feature to filter a specific file type. You can check and preview found USB files in this program.

Step 3. Restore all lost files from USB.

A double-click will allow you to preview the file results. Choose the target files and click 'Recover' to save them to a secure location on your PC or other external storage devices.

To retrieve data from USB devices, we suggest you save retrieved files to another secure location in case of further problems.

Format USB to NTFS/FAT32 and recreate partition on USB

Some people encountered more serious issues than once. They said the same USB device starts malfunctioning again after a short period of time after the repair. If this is the case, formatting and recreating a new partition can help.

  • Connect the USB to the PC, right-click on This PC/My Computer and select Manage.
  • Enter Device Manager, select Disk Management, locate and right-click on your malfunctioned USB, and select Format volume...
  • Complete the Format process and set the file system to NTFS or FAT32.

Now you can check if the USB shows up in your computer or not, if not, continue with the steps below:

  • Open Disk Management, right-click on USB and select Delete Volume, complete the process.
  • When USB shows as unallocated, right-click on it and select New Simple Volume, set the drive letter and file system (NTFS/FAT32) for it, and complete the process.

After this, you should access the USB drive on your PC and save data on it again.

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If you are developing on Windows and want to connect a device for testing,then you need to install the appropriate USB driver. This pageprovides links to the web sites for several original equipment manufacturers (OEMs),where you can download the appropriate USB driver for your device.

If you're developing on Mac OS X or Linux, then you shouldn't need a USB driver.Instead read Using Hardware Devices.

To connect and debug with any of the Google Nexus devices using Windows, youneed to install the Google USB driver.

Install a USB driver

First, find the appropriate driver for your device from the OEM driverstable below.

Once you've downloaded your USB driver, follow the instructions below to install or upgrade thedriver, based on your version of Windows and whether you're installing for the first timeor upgrading an existing driver. Then see Using Hardware Devices forother important information about using an Android device fordevelopment.

Caution:You may make changes to android_winusb.inf file found insideusb_driver (for example, to add support for other devices),however, this will lead to security warnings when you install or upgrade thedriver. Making any other changes to the driver files may break the installationprocess.

Windows 10

USB

To install the Android USB driver on Windows 10 for the first time, do the following:

  1. Connect your Android device to your computer's USB port.
  2. From Windows Explorer, open Computer Management.
  3. In the Computer Management left pane, select Device Manager.
  4. In the Device Manager right pane, locate and expand Portable Devices or Other Devices, depending on which one you see.
  5. Right-click the name of the device you connected, and then select Update Driver Software.
  6. In the Hardware Update wizard, select Browse my computer for driver software and click Next.
  7. Click Browse and then locate the USB driver folder. For example, the Google USB Driver is located in android_sdkextrasgoogleusb_driver.
  8. Click Next to install the driver.

Windows 8.1

To install the Android USB driver on Windows 8.1 for the first time, do the following:

  1. Connect your Android device to your computer's USB port.
  2. Access search, as follows:

    Touch screen: On your computer, swipe in from the right edge of the screen and tap Search.

    Using a mouse: Point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.

  3. In the search box, type into and then click Device Manager.
  4. Double-click the device category, and then double-click the device you want.
  5. Click the Driver tab, click Update Driver, and follow the instructions.

Windows 7

To install the Android USB driver on Windows 7 for the first time, do the following:

Drivers Primera USB DevicesDrivers Primera USB Devices
  1. Connect your Android device to your computer's USB port.
  2. Right-click on Computer from your desktop or Windows Explorer, and select Manage.
  3. Select Devices in the left pane.
  4. Locate and expand Other device in the right pane.
  5. Right-click the device name (such as Nexus S) and select Update Driver Software. This will launch the Hardware Update Wizard.
  6. Select Browse my computer for driver software and click Next.
  7. Click Browse and locate the USB driver folder. (The Google USBDriver is located in android_sdkextrasgoogleusb_driver.)
  8. Click Next to install the driver.

Or, to upgrade an existing Android USB driver on Windows 7 and higher with the newdriver:

  1. Connect your Android device to your computer's USB port.
  2. Right-click on Computer from your desktop or Windows Explorer, and select Manage.
  3. Select Device Manager in the left pane of the Computer Management window.
  4. Locate and expand Android Phone in the right pane.
  5. Right-click on Android Composite ADB Interface and select Update Driver. This will launch the Hardware Update Wizard.
  6. Select Install from a list or specific location and click Next.
  7. Select Search for the best driver in these locations; uncheckSearch removable media; and check Include this location in thesearch.
  8. Click Browse and locate the USB driver folder. (The Google USBDriver is located in android_sdkextrasgoogleusb_driver.)
  9. Click Next to upgrade the driver.

Get OEM drivers

OEMDriver URL
Acer http://www.acer.com/worldwide/support/
alcatel one touch http://www.alcatelonetouch.com/global-en/support/
Asus https://www.asus.com/support/Download-Center/
Blackberry https://swdownloads.blackberry.com/Downloads/entry.do?code=4EE0932F46276313B51570F46266A608
Dell http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=anavml
Fujitsu http://www.fmworld.net/product/phone/sp/android/develop/
HTC http://www.htc.com/support
Huawei http://consumer.huawei.com/en/support/index.htm
Intel http://www.intel.com/software/android
Kyocera http://www.kyocera-wireless.com/support/phone_drivers.htm
Lenovo http://support.lenovo.com/us/en/GlobalProductSelector
LGE http://www.lg.com/us/support/software-firmware
Motorola https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481/
MTK http://online.mediatek.com/Public%20Documents/MTK_Android_USB_Driver.zip (ZIP download)
Samsung http://developer.samsung.com/galaxy/others/android-usb-driver-for-windows
Sharp http://k-tai.sharp.co.jp/support/
Sony Mobile Communications http://developer.sonymobile.com/downloads/drivers/
Toshiba http://support.toshiba.com/sscontent?docId=4001814
Xiaomi http://www.xiaomi.com/c/driver/index.html
ZTE http://support.zte.com.cn/support/news/NewsDetail.aspx?newsId=1000442
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If you don't see a link for the manufacturer of your device here, go to the support section of the manufacturer's website and search for USB driver downloads for your device.

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